Resources

One way we help our clients is by providing resources you can use to better understand a variety of marketing research issues and techniques. Please explore the information below, and if you have any questions, please don’t hesitate to contact us. Clicking on a tile below will allow you to view an article or watch a video. Use the keywords at the bottom left to show a subset of articles related to that topic.
Loyalty Metrics – Use the Right Method

Loyalty Metrics – Use the Right Method

Discusses challenges identifying drivers of satisfaction and loyalty, and examines the Averaging Over Orderings (AOO) Regression method for improving outcomes

Conjoint 101

Conjoint 101

The basics of choice-based conjoint analysis (discrete choice modeling)

Personalized Trade-offs Make Conjoint Better

Personalized Trade-offs Make Conjoint Better

A customized, interactive survey experience that “learns” from respondent choices, picks up non-compensatory decision making behavior, and allows flexible price modeling via summed pricing.

How to Make Solid Pricing Decisions

How to Make Solid Pricing Decisions

A review of both direct questioning techniques like willingness to pay, monadic designs, and van Westendorp, and trade-off techniques such as conjoint, for use in pricing research.